I climb the stairs and duck under the canopy-shielded entrance. The plum-colored tarp bends and twists from the force of the thirty-mile an hour wind. With effort, I heave the glass door open, lodging it with my elbow until I manage to scuttle into the foyer. I step out of the subzero temperatures. Only 8:30 a.m. on a Saturday morning, and all the steps have been shoveled; pellets sprinkled like breadcrumbs across the pavement melt the ice.
The Miller Funeral Home hums with a buzz of foreign activity. Funeral directors, older men with graying temples, glide silently across the carpet, their silence and presence as pronounced as helpful monks. The earliest hours on a Saturday morning, yet each man is dressed in full suits, their crisp white or cream shirts ironed and unblemished by the day. Ready to attend to the business of grief, a receptionist, seated at a weighted mahogany desk, crouches over a phone receiver. She wedges hushed tones of sympathy between scheduling a new appointment.
The parlor revolves around the air of an airport terminal’s baggage conveyor belt. Arrivals of the living, departures of the dead, the motion of loss infinite. As my swollen eyes adjust to the muted light thrown off by small lamps peppered around the foyer and track lighting sequestered in the ceiling, another wave of shock and horror sweeps over me, and I burst into tears. With a hint of my knees giving way, a funeral attendant materializes and gathers me into his muscled, aged arms.
“I am so sorry for your loss; weep as long as necessary. We are here to help in any way we can. The shock is still fresh. Don’t feel like you have to make any decisions right now,” he murmurs. His hand rubs my back in a circular motion, and with each move of his hands, my breath settles. After a few minutes, as the wave subsides, he asks, “Who in your life has passed on?”
Passed on. Such a strange, perfunctory, predictable phrase. Passed on where, when, how, why, passed on, uttered to reassure, to console, perhaps even to obfuscate a pain that is often more physical than emotional. I find it difficult to silence my ping pong mind with so little sleep, my thoughts scuttling across my mind. One minute I am contemplating what the phase ‘passed on’ means, and seconds later, my head is in another plane entirely listing people I need to phone and in which country.
Questions rather than answers flood my mind. Should I schedule a religious service? Why does death always seem to come in the darkness? Why is my mother gone? I cannot silence my philosophical paradigm. First, I am numb, then suddenly analytic. Every activity, every thought I observe and record, then promptly forget. As quickly as my emotional breakers recede, I am clear-eyed. I gaze over the funeral attendant’s broad shoulder, noting the funeral staff’s natural choreographed entrances and exits into the reception area. All move across the stage of loss as naturally as breathing.
“My mother. My mother has died. Someone found her slumped over her steering wheel in a Walgreen’s parking lot, the one on Minnesota Avenue. Who found her, I wonder? When I was in Sioux Falls in August, I thought our visit might be the last time I saw her alive. Why did I know? Did I know she was going to die,” I string question after nonsensical question together, praying that I will find the focus to stop talking? “Mom lived for nine days after her hemorrhagic stroke. I knew she was going to die from the moment I saw her in ICU,” I babble without limit or effort. For someone who could barely string a sentence together at the hospital, I have reverted to my chronic habit of providing too much information in answer to a question.
“I am indeed very sorry for your loss,” he responds, nonplussed by my verbal incontinence. “Your mother is at peace, and our job is to help you assure that she rests in eternal peace. Why don’t I get you a cup of coffee,” signaling to a second man hovering on the edge of our conversation? “Would you like cream and sugar,” he asks, reaching for a packet of tissues; his wingman offers; my clenched hand releases long enough for me to accept the offering.
I shake my head no but quickly change my mind. “Cream, please. I want some cream. Thank you.” Every pore of my body wilts, and though I have ingested little more than coffee in the past few days, the prospect of a warm, Styrofoam cup shimmers like a cairn in the mountains, guiding me to certain safety.
“Did you phone from the hospital a couple of hours ago,” the old ‘monk’ inquires, gently turning my shoulders, guiding me to a well-positioned chair. When I mutely nod yes, he suggests that I sit down, and he will inquire as to whom I will be meeting with to make final arrangements for my mother, bowing ever so slightly before moving away towards the receptionist’s desk. Like the man with gentle eyes who caught me before I kissed the ground, the younger man with coffee appears like a specter, and I slump into the chair’s warm, plump, floral fabric. Plucking two tissues from the plastic packet, I blow on the coffee’s surface. Sensing the burning heat, I set the cup on the square faux wood accent table on my left.
Thirty years have passed since I have been in this building for my father’s visitation and his meager funeral, and little seems to have changed. Or has it? Stunned by grief at the age of fourteen, I really wouldn’t have noticed if the décor had been deep, tonal wood paneling or bright blue linoleum. But now, with the cold comfort of coffee, my eyes swivel around the foyer and across the passageway’s entrance. Every surface – pedestals with potted chrysanthemums or deep crimson Christmas poinsettias, corner tables and chairs, the receptionist’s central desk, the sideboard against the pinstriped wallpaper in the hall – is populated with clusters of travel tissue compacts.
Slumping further into the chair, I watch the funeral staff navigate unchartered waters for the newly bereft. I reach for the thick notebook I have carried for nine days like a worn talisman and absently begin to turn pages of penciled lists, lists that have come to define not only by days and nights but my new self. I tick items off the bloated list. Cremation – yes. Private funeral; only close friends. Open visitation. Timing should be over the lunch hour; friends and co-workers can dash out of their jobs and drop by to pay their own respects and grieve. Small sandwiches and cookies? Definitely. With the cold winter wind, people must be fed.
Questions of religious services stump me. Faithful but not religious, my mother opted never to join a congregation. Religion is different in this country, she frequently declared. After my father’s death, attending church services became my mother’s lifeline, but as the years waned, her commitment diminished as well. Instead, she clung to a country lost, past lost, dreams lost until she was incapable of moving forward and taking up the reins of her life for a time. I never saw my mother pray; my mother kept her faith to herself as well.
With my father’s death, decisions that were not my own to make seeped through the telephone and under the front door, peppered our mail, and masked our emotions. Now, it was my time to make all the decisions. Making choices and facing facts is my forte. I sip the cooled coffee – how much better if it were it laced with brandy.
Perhaps I dozed in the warm foyer, I don’t know, but when Janet finally walks into the building, I startle at her voice. “So, we’re parked in the Starbucks parking lot. None of the roads have been plowed yet, and Starbucks is the only lot cleared. It’s about a block and a half from here. Have you talked to funeral staff yet,” she asks, stomping her snow-caked boots on the entry rug.
“Monks,” I replied. “I spoke to one of the ‘monks.’ Someone should be ready to meet with us soon.”
“Monks? What are you talking about? Are you alright, well as alright as you can be right now.”? Janet brushes the snow from her down jacket and stamps her boots once more.
“The funeral attendants. They seem to glide across the carpet like ‘monks.’ Look at these men,” I insist, “all of them dressed in suits and ties. I heard the receptionist tell a caller that the funeral home is open twenty-four hours a day. And it’s so busy, even though it’s barely nine o’clock,” my voice trailing into an unexpected wave of tears.
My body absorbs shock from my mother’s death like a violent contusion. Unable to hold my limbs up with intentional will, my body crumbles as if my bones are disintegrating into dust. Efforts at conversation, normally as clear as a winter sky, have become a foreign language.
The call from the hospital three hours ago fades into the funeral home’s floral carpet and is absorbed by other families’ arrivals, stunned into silence by loss. Fresh coffee percolates somewhere, the smell benignly drifting into the belly of equally fresh grief.
Long minutes pass before Janet asks, “Did you phone people in England? Not everyone needs to be called today, Anna. Can others make calls for you?” I nod mutely into my coffee cup. Sobs that had once been violent have transposed into a few seconds of quiet tears.
Janet’s question dangles, unanswered, and she does not repeat it.
Death keeps you busy. I have inherited my mother’s penchant for manufactured control over capricious situations, a mistress of the list. Meticulous, organized, and prioritized enslavement comes from the pen as well as the phone.
I do not have time to grieve. I am drowning, simply drowning.